Product and Production Quality
Our integrated management systems allow us to take a holistic approach to all things quality. We produce at national and international standards to meet customers' quality- and property-related expectations. We monitor product quality and safety at the manufacturing stage through the tests and input checks at 37 laboratories and during spot checks at the quality control points in the manufacturing line.
- Product Quality and Safety Controls and Tests in Our Laboratories
- Physical endurance tests, including tension, bend, and flexibility tests, to ensure human safety while using the products
- Formaldehyde emission amount checks in all products to ensure human safety
- Special performance tests for flame-retardant and moisture-resistant products
- Special performance tests for hygienic products
- Surface tests for coated products
- Paint tests for painted products
- Special performance tests on laminate flooring and final installation practices
We can manufacture our products, which have TSE, E1, E0, FR, MR certificates verifying their adherence to Turkish and European (EN – European Norm) Standards, also in case of customer requests we can produce in CARB Phase II and F**** standards. We have independent international accreditation institutions, including WKI, IHD, RISE and CATAS, which carry out periodic quality control system audits and product quality control tests at our facilities to maintain our certificates. We also produce in compliance with the formaldehyde emission certificates in the international markets upon customer request. We obtained the EPD, or Environmental Product Declarations, which provide a head start for the national TGBC and international LEED, BREEAM and DGNB Green Building certificates, and we currently hold the highest number of EPD in the industry. We are the first company in Turkey to be certified to the “Blue Angel” standard for laminate flooring products.
We forge close relations with our customers. We continuously monitor complaints, requests and expectations and take immediate action. We support technical infrastructure development and, in addition to the product technical documents, we provide Product Technical Training on the important points to remember when using the products.
